Shipping Policy

At Calmzy, we are committed to delivering your pet products quickly, safely, and reliably across the United States.

Processing Time

All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once shipped, your order will typically arrive within 5–10 business days depending on your location.

Shipping Costs

We offer free standard shipping on all orders within the United States. There are no hidden fees.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays

While we strive to meet all delivery timelines, delays may occur due to:

• High demand periods
• Weather conditions
• Carrier issues

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping details are accurate at checkout. Calmzy is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received, please contact us. We will assist you in resolving the issue with the shipping carrier.